Frequently Asked Questions

Everything you need to know about your Salt Grooming experience.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the UK. International orders can take between 7-14 business days depending on the destination and local customs processing.

Are Salt Grooming products suitable for sensitive skin?

Yes, our products are formulated with premium, natural ingredients designed to be gentle on all skin types. However, we always recommend performing a patch test before full application.

What is your return policy?

We offer a 30-day return policy for unused and unopened products in their original packaging. For hygiene reasons, we cannot accept returns on items that have been opened or used.

Are your products cruelty-free and vegan?

Absolutely. Salt Grooming is committed to ethical beauty; all of our products are 100% cruelty-free and we do not use any animal-derived ingredients.

Can I track my shipment?

Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your delivery's progress in real-time.

Which payment methods do you accept?

We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.